Customer Service

RGD Tech’s Sales and Customer Service team are our front line representatives whose primary focus is accommodating the needs of your business. Our service associates are hands-on and dedicated to maintaining direct and professional communication with customer contacts at all levels. Daily customer service interactions remain the responsibility of our Account Managers.

Management is involved at all sales levels, with sales accountability shared by our President, Director of Business Development, Operations Manager, and outside sales representatives, as required. Upper management drives all sales initiatives, including quotation package execution and transition, contract negotiations, and cost incentive programs, to name a few.